Privacy Policy

Welcome to Gharlo.pk (`Gharlo.pk`, `we`, `our`, or `us`). We value your privacy and ensure that your personal information is kept safe, secure and confidential when you share it with us. This Privacy Policy describes our collection, use, disclosure, storage and protections of data you provide when using our site, mobile services and other real estate services.

You are about to use Gharlo.pk and by so doing, you accept to comply with this Privacy Policy.

Gharlo.pk is a real estate marketplace in Pakistan that offers a user-friendly platform for people to:

• Purchase homes and apartments
• Spend money on real estate investment properties
• Rent properties
• List properties for rent and/or sale
• Get in touch with buyers, sellers, landlords, tenants and real estate agents
• Create user accounts
• Look for, compare, and store properties
• Contact the property owners and agents

We take the protection and responsible handling of your personal information seriously and do so in compliance with the relevant laws and best practices in the industry.

We may collect the following personal information when you use our services:

• Full name
• Email address
• Mobile phone number
• Postal address
• City and province
• Note down details of National Identity Card (CNIC) where required to check
• Profile photograph (optional)
• Any information provided voluntarily via forms or communications

If you register for an account, the following may be gathered:

• Username
• Secure password (encrypted and stored securely)
• Account preferences
• Saved searches
• Favorite properties
• Notification preferences

When submitting a property listing we may gather:

• Property title
• Description
• Property type
• Price
• Property size
• Location
• Google Maps coordinates
• Photos
• Videos
• Floor plans
• Ownership or supporting documents (where required)
• Contact information

Gharlo.pk may offer other paid features, such as paid listings, ads, premium memberships and subscriptions, and payment information may be handled by secure third-party payment providers.

Gharlo.pk is not keeping complete banking information, debit card information or credit card information on its own servers.

Our website automatically collects the following data when you visit the site:

• IP address
• Browser type
• Operating system
• Device information
• Language settings
• Pages viewed
• Referral URLs
• Date and time of visits
• Clickstream information

We may collect information through:

• Cookies
• Pixels
• Web beacons
• Google Analytics
• Meta Pixel
• Similar tracking technologies

These technologies enable us to enhance the functionality of websites, provide customisation and better understand visitor behaviour.

We will use your information for the following purposes:

• When you create an account, you can manage it
• Publish property listings
• Respond to inquiries
• Facilitate and support the transactions
• Establish links between landlords and tenants
• Make sure listings are accurate
• Improve search functionality
• Personalize recommendations
• Stop fraud and misuse of the system
• Monitor website security
• Process premium services
• Send newsletters
• Send offers (where appropriate)
• Comply with legal obligations
• Engage in continuous product/service improvement

Gharlo.pk handles personal information, if applicable, based on one or more of the following:

• Your consent
• Performing a contract or a request to do a service
• Legal obligations are being met
• Valid business interests, which do not infringe on your privacy rights

Cookies help us:

• Remember your preferences
• Keep you signed in
• Improve website performance
• Analyze visitor traffic
• Deliver relevant advertisements
• Measure marketing effectiveness

The use of cookies can be terminated at any time by modifying the settings of your browser, but some functions of the websites may not work.

We don`t sell your personal information.

We share information with:

• Purchasing and selling of real estate as may be required to allow for inquiries and transactions
• Registered real estate agents
• Users of the website for its operation
• Users who are helping with the operation of the website
• Payment processors
• Cloud hosting providers
• Analytics providers
• Marketing partners
• Authorities of law as needed
• With proper professionals, like advisers, auditors or insurers as required

We might also reveal details to help safeguard our legal rights, investigate fraud or take enforcement actions, or reply to lawful requests.

Our website may be integrated with third party services such as, but not limited to:

• Google Analytics
• Google Maps
• Google reCAPTCHA
• Google Tag Manager
• Meta Pixel
• WhatsApp
• Email marketing providers
• SMS gateways
• Payment gateways
• CRM platforms

The third parties can collect information according to their respective privacy policies. Users are advised to check those policies prior to the use of such services.

To protect your information, we take reasonable technical, administrative and organizational precautions, such as:

• Secure HTTPS encryption
• Password hashing
• Firewalls
• Restricted employee access
• Secure server infrastructure
• Regular security updates
• Regularly checking for illegal access

We take every step to secure your information but no internet-based system can ensure complete security.

Your personal information is kept only for as long as it is needed for us to:

• Provide our services
• Maintain your account
• Resolve disputes
• Prevent fraud
• Meet legal and regulatory requirements
• Enforce our agreements

If the information is no longer needed, it will be securely deleted, anonymized or archived as appropriate.

You can request to:

• Provide access to personal data and information
• Update or correct incorrect information
• Delete your personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Ask for details of their data processing

Requests can be made by emailing the contact details below.

We may send to you if you have signed up for:

• Property recommendations
• New project launches
• Investment opportunities
• Market insights
• Promotional campaigns
• Company announcements

Please unsubscribe anytime from our emails by clicking the unsubscribe link or by writing to us.

It is the user`s responsibility to make sure that all information submitted to a property listing is accurate, complete, lawful and up to date.

The ownership, authenticity, legal status, approvals, documentation, pricing and availability of each property on Gharlo.pk are not verified by Gharlo.pk.

Potential purchasers, sellers, landlords, tenants and prospective investors are strongly advised to perform their own due diligence, including the review of the ownership documents, approvals, title documents, taxes and any other legal requirements prior to engaging in any purchase, sales, lease or investment.

Gharlo.pk has the right to check, edit, cancel or remove any listing that:

• Violates applicable laws
• Violates our Terms of Service
• Includes inaccurate or incorrect information
• Offers offensive or anything prohibited
• Appears fraudulent
• Violates others rights

Some of the service providers may use servers outside Pakistan.

Gharlo.pk acknowledges that any information you provide may be transmitted, processed and stored in jurisdictions where the data protection laws may be different.

We take reasonable measures to ensure that such transfers are carried out securely.

Gharlo.pk is designed for the users aged 18 years and over.

We do not collect personal information from children under the age of 18. We will take reasonable steps to remove such information if we become aware of it.

Our website may include links to third party websites and other third parties.

We are not responsible for the privacy practices, content or security of those third-party websites. Before users input personal data, they are advised to check their privacy policies.

Gharlo.pk is committed to conduct its business in compliance with all the laws and regulations of Pakistan for electronic communications, consumer protection and online business practices.

Whenever possible, we also strive to adhere to internationally accepted principles of privacy: transparency, fairness, accountability, security of data and responsible information management.

This Privacy Policy will be updated from time to time as a result of changes to our services, technology, legal obligations or business practices.

Changes to the material will be posted on this page with a new Effective Date for the new version.

By continuing to use Gharlo.pk following these changes, you are accepting the amended Privacy Policy.

Please feel free to reach out to us with any questions, concerns or requests about this Privacy Policy or our use of your personal information.

We will do our best to reply to your request in a timely manner.